Billing Arrangements

We expect the account to be settled at the time of consulatation. If it is not, an account fee is added.

Payment can be made by cash, cheque, credit card or EFTPOS.

Special Practice Notes

Referrals: Doctors in this practice are competent at handling all the common health problems. When necessary, they are able to draw on opinion from specialists, and if need be, refer you for further investigation. You can discuss this openly with your doctor.

Your comments on our medical services are always welcome. If there is any way we can improve for your benefit, we will.

Telephoning your doctor: Although most problems are best dealt with in consultation, a doctor will always be available during normal surgery hours for emergency advice. Our staff are experienced in helping you decide whether the matter requires appointment, a return phone call from the practice, or urgent advice.

Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised staff members.